NHTSA Complaint #10721825 — 2015 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10721825
Vehicle 2015 JEEP CHEROKEE
Component ENGINE
Date of Incident
Date Filed
Mileage 4,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I AM WRITING TO EXPRESS A "SAFETY ISSUE" RELATING TO THE PUSH BUTTON START OUR NEW VEHICLE. WHILE WE ARE VERY HAPPY WITH OUR VEHICLE, WE RECENTLY HAD A SCARE WITH IT. BOTH MY HUSBAND AND I ARE HEARING IMPAIRED & I FEEL IT IS A SAFETY RISK TO HAVE A PUSH BUTTON START VEHICLE AS NUMBER ONE WE PARK OUR JEEP IN OUR ATTACHED GARAGE. IT CAN BE EASY TO FORGET TO PUSH THE ENGINE OFF & IT HAS HAPPENED ONCE ALREADY AND WE WERE LUCKY TO CATCH IT WITHIN SEVERAL MINUTES DUE TO GOING BACK OUT TO THE GARAGE TO GET SOMETHING. WE DO HAVE A REMOTE START ON OUR VEHICLE AS WELL. WHEN WE RECENTLY WENT ON VACATION, DUE TO BEING IN A RUSH THE VEHICLE WAS NOT TURNED OFF & IT APPEARS TO HAVE RAN UNTIL IT RAN OUT OF GAS. IT DID START WHEN WE ARRIVED BACK A WEEK LATER, BUT WE DID NOT MAKE IT TO THE GAS STATION BEFORE IT RAN COMPLETELY OUT OF GAS. WHY CAN'T THE ENGINE SHUT COMPLETELY DOWN IF THE KEY FOB IS MORE THAN FIVE OR TEN FEET AWAY FROM THE VEHICLE? (OR SIMILAR WITH THE REMOTE START BEING WITHIN SO MANY FEET TO START, WHY NOT ALSO SHUT DOWN AS WELL AS START?)

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