NHTSA Complaint #10721334 — 2015 MAZDA MAZDA3
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10721334 |
| Vehicle | 2015 MAZDA MAZDA3 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 5,103 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
VEHICLE NAVIGATION DISPLAY HAS MULTIPLE TIMES WHILE DRIVING, UNEXPECTEDLY RESTARTED. ONCE WAS LISTENING TO RADIO, RADIO DID NOT STOP BUT SYSTEM RESTARTED. OTHER TIME, WAS ON CALL, AND SYSTEM RESTARTED BUT CALL DID NOT DISCONNECT, USER ON OTHER END COULD NOT HEAR ME AND I COULD NOT HEAR THEM. WHEN SYSTEM RESTARTED, CALL CONTINUED. CALLED DEALER AND WAS INFORMED THAT THERE MAY BE A SYSTEM FIRMWARE UPDATE NEEDED. BROUGHT VEHICLE IN, WAS TOLD THAT NO FIRMWARE UPDATE WAS AVAILABLE, AND THAT THEY COULD NOT REPRODUCE ISSUE.
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