NHTSA Complaint #11580498 — 2015 MAZDA MAZDA3

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11580498
Vehicle 2015 MAZDA MAZDA3
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

Vehicle touch screen has aggressive and persistent “ghost touch” during vehicle operation (while in drive), which should not be possible while in drive at all. This causes any setting or feature accessible through the vehicle “infotainment” system to be activated at random leading to distracting, undesired operation. There is no setting within the “infotainment” system that allows you to disable the touch screen, leading to dangerously distracting situations. There is a voluntary extended warranty period provided by Mazda, but I was not notified required by law, nor was the warranty service offered to me when bringing my car to dealership(s) during the warranty period. Mazda is not willing to pay to fix the acknowledged safety defect.

Related Complaints for the 2015 MAZDA MAZDA3

Other ELECTRICAL SYSTEM Complaints

#11683859 The Infotainment System will randomly change radio stations while driving, or start scanning through the various syst...
#11633180 The Mazda Connect touch screen in the center display may not accept touch commands properly or may operate by itself ...
#11623274 Mazda call this “ghost touch” it happens when the screen starts to act up like crazy, jumping from different audio so...
#11585934 This car's backup camera has been un-usable ~50% of the time, dating back to last year, due to the issue described in...
#11552163 The "infotainment" system, which includes media, navigation, hands-free calling, and the backup camera function, freq...

Recent Complaints for the 2015 MAZDA MAZDA3

#11713563 FUEL/PROPULSION SYSTEM Fuel leaking out of top of tank. Took car to two different shops. They both told me about a recall on the gas tank. T...
#11711269 SERVICE BRAKES Description On 12-15-2025, in 18°F weather, the vehicle was parked on a residential sloped driveway with the manual p...
#11706906 ENGINE Catalytic converter keeps giving me check engine
#11706906 FUEL/PROPULSION SYSTEM Catalytic converter keeps giving me check engine
#11706401 UNKNOWN OR OTHER I had purchased a car through Facebook Marketplace after talking to the seller and seeing a CarFax report on the car ...
Check any vehicle history by VIN - Free vehicle history report