NHTSA Complaint #10721249 — 2009 VOLKSWAGEN PASSAT

PURCHASED THIS VEHICLE USED. I HAVE HAD IT FOR TWO YEARS NOW. PROBLEMS ENCOUNTERED: BURNING SMELL, DRIVER SIDE FLOOD LIGHT BLEW OUT OR CAME OFF; SHAKING MOMENTARILY WHILE DRIVING, DRIVER SIDE MIRROR FLEW OFF WHILE MAKING A LEFT TURN; NOTICED WHEN I HAD AN OIL CHANGE LAST OF JANUARY OR FIRST PART OF FEBRUARY THE VEHICLE WAS USING QUITE A BIT OF OIL. I PUT ABOUT FIVE OR MORE QUARTS IN BY MAY. THE LATTER PART OF MAY IT USED TWO QUARTS IN TWO WEEKS. WENT SHOPPING SATURDAY BEFORE MOTHER'S DAY, PARKED THE CAR AT FOOD LION WHEN I CAME BACK OUT, I TRIED TO START THE CAR AND IT STALLED. WHEN IT DID START, THE VEHICLE WAS SHAKING. I TOOK THE CAR HOME, CHECKED THE OIL ALONG WITH MY BROTHER AND IT NEEDED MORE OIL. I PUT TWO MORE QUARTS IN. ON MONDAY I WAS AT THE DEALERSHIP AT 6:40 A.M. (WOKE THEM UP). AFTER CHECKING THE CAR, THEIR FINDING WAS IT NEEDED A FUEL PUMP AND A SENSOR; LATER THEY REPLACED TWO CRANK SENSORS AND SAID THE CAR IS STILL SHAKING; THEN AFTER APPROXIMATELY A WEEK AND A HALF, I CALLED THE SERVICE MANAGER AND HE INFORMED ME THE CAR NEEDS A ENGINE. FRIDAY, MAY 22, I WENT BY THE DEALERSHIP AND PICKED UP SOME THINGS OUT OF THE AUTOMOBILE AND WAS TOLD THE WARRANTY COMPANY FINALLY GAVE IN AND THE MOTOR WILL BE IN, IN THREE DAYS. WELL, AFTER READING THE HORROR STORIES ABOUT THE 2009 PASSAT ON THIS WEBSITE. I PLAN TO TRADE THIS VEHICLE WITHOUT DELAY, AS SOON AS THEY RELEASE IT TO ME. I AM SADDEN, BECAUSE I REALLY LOVED THIS VEHICLE. I HAVE BEEN RELUCTANT TO DRIVE THIS CAR OUT OF TOWN, AND NOW I AM AFRAID TO DRIVE IT TO WORK WHICH IS 30 MILE A DAY PLUS OR AT ALL. I DO NOT FEEL SAFE IN IT, AND I PAY TO MUCH TO BE HAVING ALL THESE PROBLEMS. WHO KNOWS WHAT WILL BE NEXT.