NHTSA Complaint #10721243 — 2010 NISSAN MURANO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10721243
Vehicle	2010 NISSAN MURANO
Component	POWER TRAIN
Date of Incident	May 10, 2015
Date Filed	May 24, 2015
Mileage	106,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SD

Consumer Description

AS I WAS RETURNING HOME NOTICED A STRANGE DRIVETRAIN NOISE. I AVOIDED USING THE INTERSTATE AND STAYED ON THE CITY STREETS SO THAT IF ANYTHING HAPPENED IT WOULD BE AT A SLOWER SPEED. IN JUST A COUPLE MILES A CLATTERING CAME FROM THE DRIVE TRAIN AND HAD NO FURTHER ABILITY TO DRIVE. AFTER TOWING THE MURANO TO NISSAN A DEALER IT WAS DETERMINED THAT THE TRANSFER CASE HAD FAILED. THE CASE WAS COMPLETELY BROKEN AS CAUSED BY AN INTERNAL GEAR FAILURE. THIS HAPPENED ON MAY 14, 2015. COST TO REPAIR WAS $3800. COMMENTS ONLINE INDICATE THIS IS A COMMON FAILURE THAT NISSAN FAILS TO ADMIT OR WARRANTY. THEY HAVE INCREASED TRANSMISSION WARRANTY TO $120K BUT NOT THE TRANSFER CASE. COULD BE A SERIOUS SAFETY ISSUE IF IT HAD FAILED WHILE TRAVELING DOWN THE INTERSTATE AT 75 MPH.

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