NHTSA Complaint #11574480 — 2010 NISSAN MURANO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11574480
Vehicle 2010 NISSAN MURANO
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

My 2010 Nissan Murano incurred transmission and transfer case failure @ around approximately 95,000 miles despite keeping up with the required maintenance. This was in a form of erratic jerking, overheating, and decreased pick up speeds. However, the vehicle did not have any service lights indicating further issues on the dash. I then went to 2 Nissan service centers to request that Nissan fix their faulty parts on 11/11/22 and 12/02/22. Both Service Centers acknowledge faulty parts by Nissan, but refused stating that my car is not under warranty and therefore, Nissan would not cover the cost. Nissan has had multiple class action law suits regarding their production of these parts and yet is evading responsibility. Since then, my car has sat in my driveway undriveable as Nissan continues to avoid rectifying the situation. I now owe the bank almost $3,000 for a car I can no longer drive and bank will not settle out the debt to the worth of the car. I now have to consider a voluntary repo which will ultimately negatively affect my credit and force me into a hardship. I cannot utilize this vehicle to go back and forth to work.

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