NHTSA Complaint #10721173 — 2008 TOYOTA CAMRY

THE SUN VISOR ON THE DRIVERS SIDE WON'T STAY IN PLACE - IT FALLS DOWN AND TOTALLY OBSTRUCTS MY VIEW OUT OF THE FRONT WINDOW. TOYOTA REFUSES TO FIX THIS SO I NOW HAVE IT TIED UP WITH STRING SO I CAN SEE OUT THE WINDOW. I DON'T KNOW HOW LONG THIS TEMPORARY FIX WILL LAST! THIS IS MY FIRST TOYOTA - I'VE ALWAYS HAD FORDS FOR MANY YEARS (40+) AND HAVE NEVER EXPERIENCED THIS PROBLEM WITH ANY OTHER CAR! TOYOTA RECEIVED NUMEROUS COMPLAINTS ABOUT THIS - ESPECIALLY WITH THE 2007 THRU 2011 CAMRY MODELS. THEY SENT US A "ENHANCEMENT WARRANTY" IN 2012. EARLIER THIS YEAR, THE SUN VISOR BEGAN TO SLOWLY DROP ONLY ABOUT AN INCH. LIVING IN MICHIGAN WITH ALL THE ICE AND SNOW AND SINCE THE DEALER IS ABOUT 50 MINUTES AWAY IN GOOD WEATHER, I DECIDED TO BRING MY CAR IN FOR THIS WHEN MY OIL CHANGE WAS DUE, WHICH WAS IN MAY. WHEN I CALLED TO MAKE THE APPOINTMENT I WAS TOLD THAT IT'S OUT OF WARRANTY AND NO LONGER COVERED BY THE ENHANCED WARRANTY - THAT IT EXPIRED IN JAN 2015. I CALLED THE 800 # AND THEY REFUSED TO COVER IT. THIS IS A DANGEROUS SITUATION - WHICH BLOCKS THE FRONT WINDOW VIEW - IT IS A CLEAR SAFETY HAZARD!! THE SUN VISOR ON THE DRIVERS SIDE OF MY CAR IS COMPLETELY DROPPED (WON'T STAY UP AT ALL), WHILE TONS OF OTHERS TOYOTA OWNERS HAVE SAME/SIMILAR PROBLEMS - THEY HAVE EITHER DROPPED OR DROP SUDDENLY WHEN GOING OVER BUMPS, ETC. - IN OTHERS, THEY NEVER KNOW WHEN THIS WILL HAPPEN AND THEIR VIEW IS OBSTRUCTED! TOYOTA IS AWARE OF THIS PROBLEM BUT REFUSES TO ACKNOWLEDGE THAT THIS SHOULD BE A RECALL!! TOYOTA NEW MOTTO SHOULD BE "MONEY IS MORE IMPORTANT THAN LIVES" - OR IS THIS ALREADY THEIR MOTTO? PLEASE DON'T LET TOYOTA GET AWAY THIS SERIOUS DEFECT TOO!! SHAME ON TOYOTA AGAIN!!