NHTSA Complaint #10721165 — 2010 HONDA PILOT SUSPENSION

Complaint Details

ODI Number	10721165
Vehicle	2010 HONDA PILOT
Component	SUSPENSION
Date of Incident	February 17, 2015
Date Filed	May 23, 2015
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

NOTICED THUMPING/RATTLING NOISES AND VIBRATIONS WHEN MOVING OVER ANY SIZE BUMPS AT ALL SPEEDS (MORE NOTICEABLE AT SLOW SPEEDS. ALSO, WHEN TRAVELING AT MODERATE TO HIGH SPEEDS OVER A DIP IN THE ROAD, THE FRONT END BOUNCED EXCESSIVELY. I TOOK THE CAR TO THE DEALER AND COMPLAINED ABOUT THE SUSPENSION: THEY SAID IT WAS NORMAL. THE CONDITIONS CONTINUED AND WHEN I TOOK IT IN FOR OIL CHANGE (60,000 MILES), I COMPLAINED AGAIN ABOUT THE SUSPENSION, AND THIS TIME THEY SAID IT WAS THE COMPLIANCE BUSHINGS ($1000.00 INSTALLED). I DECLINED AND TOOK MY CAR TO A NON-HONDA REPAIR SHOP AND THEY SAID THE PROBLEM WAS THE FRONT END STRUTS. NOTE: HONDA HAS NOT RELEASED EITHER THE STRUTS OR THE COMPLIANCE BUSHINGS TO BE MADE AS AFTER MARKET PRODUCTS** SO, YOU CAN ONLY PURCHASE THESE PARTS FROM HONDA.**

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