NHTSA Complaint #10984995 — 2010 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10984995
Vehicle 2010 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage 76,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

STREEING WHEEL SERIOUSLY VIBRATES WHEN BREAKING OVER 60 MPH. FRONT BUSHINGS NEED REPLACED AT 76,000 MILES AND DEALER SAID THAT THERE WAS A LEAK IN THE HYDROLICS CONTROLING THE TIMING BELT WHICH WILL LEAD TO POSSIBLE ENGING REPLACEMENT. DEALER QUOTED $2500 TO FIX. THE INFORMATION ON THE BUSHINGS AND TIMING BELT WAS DISCOVERED WHILE HAVE THE AIR BAG REPLACED. ALSO, THERE WAS ANOTHER CUSTOMER THAT GOT THE SAME NEWS ON HIS CAR. AFTER LOOKING AT THE COMPLAINTS THESE ARE COMMON PROBLEMS WHICH HONDA DOES NOT HELP WITH AND YOU DON'T KNOW IF THE SAME PROBLEM WILL REOCCUR IF YOU DO FIX. IT DOES APPEAR TO BE A MANUFACTURING/ENGINEERING PROBLEM THAT HONDA KNOWS WELL BUT THERE IS NO HELP FOR THE CUSTOMER. THE DEALERSHIP SEEMS TO BE LOOKING FOR THESE KNOWN PROBLEMS FOR MORE PROFIT POTIENTAL. THIS VEHICLE HAS BEEN WELL SERVICED AND USED FOR MOSTLY LONG ROAD TRIPS. HONDA NEEDS TO FESS UP AND HELP THEIR CUSTOMERS SINCE THESE TYPE OF PROBLEMS/FAILURES CAN BE VERY DANGERIOUS TO THE PASSANGERS WHILE DRIVING NOT TO MENTION EXORBITANT COSTS.

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