NHTSA Complaint #10720938 — 2002 TOYOTA RAV4

I PURCHASED THE 2002 TOYOTA RAV4 NEW FROM THE DEALERSHIP. ONE DAY WHILE I WAS ON MY WAY TO WORK I ALMOST WRECKED BECAUSE THE DRIVE BELT GOT HUNG UP ON SOMETHING AND IT CHEWED UP MY DRIVE BELT. ALSO, I STARTED NOTICING EVERY TIME THAT I WANTED TO SPEED UP MY RAV4 WOULD HESITATE AND NOT GO IN GEAR. IF IT DID GO IN GEAR IT MADE A NOISE LIKE A GRINDING TYPE OF NOISE. I CALLED THE TOYOTA DEALERSHIP AND THEY DID NOTHING. I CALLED THE TOYOTA MOTOR USA AND TOLD THEM ABOUT MY PROBLEM AND I WAS TOLD THAT TOYOTA DOES NOT MANUFACTURE ANY DEFECTIVE VEHICLES AND THEY REFUSED TO DO ANYTHING. THE I READ WHERE THERE HAD BEEN A RECALL ON ALL 2001, 2002 AND 2003 RAV4 TOYOTA VEHICLES BECAUSE OF FAULTY TRANSMISSIONS. I THEN SENT A LETTER TO TOYOTA MOTOR CORPORATION USA AND AGAIN THEY REFUSED TO DO ANYTHING. THE RAV4 HAS BEEN PARKED IN MY GARAGE AND IT HAS ONLY 35,000 MILES ON IT AND EVERYONE IN MY FAMILY IS AFRAID TO DRIVE IT. I THOUGHT THAT WHEN A CAR MANUFACTURER HAS A RECALL THAT THE MANUFACTURER HAS A RESPONSIBILITY TO FIX THE DEFECT. IN MY CASE TOYOTA HAS REFUSED TO DO ANYTHING. CAN YOU AGENCY ASK TOYOTA WHY THEY HAVE NEVER OFFERED TO DO ANYTHING FOR A LEGITIMATE RECALL WHICH INVOLES THE PROBLEMS THAT I AM HAVING. THANK YOU.