NHTSA Complaint #10717868 — 2007 ACURA MDX

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10717868
Vehicle	2007 ACURA MDX
Component	SUSPENSION
Date of Incident	May 1, 2014
Date Filed	May 21, 2015
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

CAR IS EQUIPPED WITH SPORT SUSPENSION. SHOCK MOUNT HAD BEEN RATTLING FOR MONTHS, TAKEN TO DEALER MULTIPLE TIMES. AFTER SCOURING INTERNET FOR A CAUSE, FOUND MANY COMPLAINTS IN MDX FORUMS ABOUT SPORT SUSPENSION SHOCK MOUNTS BREAKING. TOOK BACK TO DEALER, CAUSE WAS CONFIRMED. THE CONCERN IS THAT THESE SHOCKS COST $1000 EACH, THEY ARE A DEALER ONLY ITEM, AND JUST 10 MINUTES OF RESEARCH ONLINE WILL DEMONSTRATE THAT THIS IS A KNOWN ISSUE AND MOST CUSTOMERS DON'T GET ANY OR MUCH DEALER PARTICIPATION IN THE REPAIR. BEFORE THE REPAIR, THE CAR WAS MOST DEFINITELY UNSAFE, AND IT IS FRUSTRATING THAT THE DEALER DID NOT DIAGNOSE THE ISSUE, I DID.

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