NHTSA Complaint #10903863 — 2007 ACURA MDX

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10903863
Vehicle	2007 ACURA MDX
Component	SUSPENSION
Date of Incident	February 9, 2015
Date Filed	September 6, 2016
Mileage	73,682 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

THE ACTIVE DAMPER SYSTEM (ADS) ON MY ACURA MDX HAS BEEN MALFUNCTIONING AND HAS CAUSED THE STRUTS TO FAIL ON BOTH THE FRONT AND REAR. REQUIRING IT TO BE REPLACED. THERE ARE A NUMBER OF ISSUES RELATED TO THE ADS SYSTEM THAT HAVE BEEN IDENTIFIED IN RESPECTIVE FORUMS BY CUSTOMERS. ACURA CANADA HAS EXTENDED THE WARRANTY TILL THE END OF THE YEAR (2016), HOWEVER, ACURA AMERICA IS NOT WILLING TO ACKNOWLEDGE THE DEFECT. I AM FROM CANADA, HOWEVER, MY VEHICLE IS FROM THE US AND I HAVE HAD TO SPEND DOLLARS TO REPLACE THE STRUTS WHILE CUSTOMERS IN CANADA ARE GETTING THEIRS REPLACED OR REIMBURSED WHEN THERE IS AN ISSUE WITH THE STRUCTS OWING TO THE EXTENDED WARRANTY.

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