NHTSA Complaint #10717858 — 2012 TOYOTA PRIUS

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10717858
Vehicle	2012 TOYOTA PRIUS
Component	FUEL/PROPULSION SYSTEM
Date of Incident	May 20, 2015
Date Filed	May 21, 2015
Mileage	20,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I WAS STOPPED AT A RED LIGHT ON A HILL. WHEN THE LIGHT TURNED GREEN, I STEPPED ON THE GAS WITH NO RESPONSE. THE CAR SLID BACK AND I BRAKED. THE PANEL LIGHT AFFIRMED THAT THE CAR WAS SUPPOSED TO BE IN DRIVE. YET THERE WAS NO RESPONSE AT ALL. THE CAR SEEMED TO BE IN NEUTRAL. I PUT THE BLINKERS ON AND THE CARS BEHIND ME PASSED. THE PANEL LIGHTS AND RADIO WERE ON ALONG WITH THE BLINKERS. I TURNED THE IGNITION OFF AND THEN TURNED IT ON AGAIN. IT WORKED WITHOUT A PROBLEM. I CALLED THE DEALER WHO STATED HE HAD NO IDEA WHAT HAPPENED AND THERE WAS NOTHING HE COULD CHECK. I HAVE DRIVEN THE CAR TO VARIOUS HILL TOPS AND STOPPED. THE PROBLEM DID NOT REPEAT ITSELF. IS THIS CAR SAFE TO DRIVE? IS THERE A WAY TO EVALUATE THE TRANSMISSION?

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