NHTSA Complaint #10717726 — 2004 CADILLAC SRX ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	10717726
Vehicle	2004 CADILLAC SRX
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	March 15, 2013
Date Filed	May 21, 2015
Mileage	112,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

AT ANY SPEED AND AT LEAST 100 TIMES OR MORE, THE VEHICLE STABILITY CONTROL ACTIVATES AND CAUSES THE VEHICLE TO PULL TO THE LEFT. AT FREEWAY SPEEDS IT CAN BE A VERY STRONG PULL TO THE LEFT AND IT ALSO MAKES A NOISE. THE DEALER DOESNT SEEM TO KNOW WHY. WHEN THE STABILITY SYSTEM KICKS IN AT 60 TO 70 MPH AND IT PULLS TO THE LEFT SO HARD IT IT IS DANGEROUS, IT ALSO MAKES A SOUND BUT I DONT KNOW WHAT THE SOUND IS. IT IS DANGEROUS AS I HAVE TO CORRECT FOR THE SUDDEN PULL TO THE LEFT. I ALSO RESEARCHED THIS ON THE INTERNET AND FOUND THAT MANY PEOPLE ARE HAVING THE SAME EXPERIENCE AS ME. I BELIEVE THAT THERE SHOULD BE A RECALL ON THIS PROBLEM AND IT SHOULD BE SOLVED. IF THIS RAPID PULL TO THE LEFT GETS ANY WORSE, I BELIEVE IT IS POSSIBLE THAT IT COULD CAUSE A WRECK OR ROLL OVER DUE TO OVER CORRECTION OF THE PULL TO THE LEFT. PLEASE INVESTIGATE THIS PROBLEM.

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