NHTSA Complaint #10717592 — 2015 CHRYSLER 200

THIS IS A FOLLOW UP ON PREVIOUS COMPLAINT SHOWN BELOW. VEHICLE HAS BEEN AT THE DEALER SINCE MAY 7,2015. ORIGINALLY INFORMED BY THE DEALER WHERE VEHICLE WAS PURCHASED THAT IT WOULD TAKE A COUPLE OF WEEKS TO GET A REPLACEMENT TRANSAXLE. I CONTACTED CHRYSLER CUSTOMER SERVICE ON MAY 20,2015 AND WAS INFORMED THAT THE EARLIEST THEY CAN GET A REPLACEMENT WOULD BE JUNE 26,2015 AND POSSIBLY AS FAR OUT AS AUGUST OF 2015. VEHICLE IS CURRENTLY AT DEALERSHIP. REPAIR AND RETURN IS UNKNOWN AT THIS TIME. "RECEIVED A RECALL NOTICE ABOUT AN ISSUE WITH THE TRANSAXLE PARK ROD LATE APRIL 2015. TOOK IT TO THE DEALER WHERE WE PURCHASED THE VEHICLE. WHERE INFORMED THAT THE RECALL REPAIRS COULD NOT BE PERFORMED UNTIL AFTER MAY 1, 2015 NEEDED A SPECIFIC TOOL THAT HAD BEEN ORDERED. THEY DID INSPECT THE VEHICLE AND SAID THAT IT WAS SAFE, MAKE AN APPOINTMENT FOR AFTER MAY 1ST. ON MAY 7, 2015 MY WIFE WAS DRIVING ON THE HIGHWAY AT APPROXIMATELY 70 MPH WHEN SHE SAID THE DASH WARNING LIGHTS STARTED GOING OFF AND WARNING BELLS STARTED GOING OFF. THE WARNING SAID "SERVICE TRANSMISSION" THEN WOULD FLASH TO "SHIFT TO PARK AND ENGAGE PARKING BRAKE". THE TRANSMISSION SEEMED TO HAVE SHIFTED INTO NEUTRAL. THE CAR WAS RUNNING BUT DID NOT HAVE ANY FORWARD MOMENTUM. THIS MESSAGE CONTINUED OVER AND OVER. SHE HAD TO GO OVER 3 LANES OF TRAFFIC BEFORE SHE COULD GET TO THE SIDE OFF THE ROAD TO A SAFE SPOT. SHE IMMEDIATELY PUT ON THE HAZARD LIGHTS WHEN THIS HAPPENED BUT HAD TO DODGE TRAFFIC. ONCE SHE WAS STOPPED THE SHIFTER DIAL WAS STILL LIT UP THAT IT WAS IN DRIVE, SHE MOVED IT TO PARK BUT STILL WAS LIT UP THAT IT WAS IN DRIVE. SHE PUT ON THE PARKING BRAKE AND TURNED THE CAR OFF. SHE WAITED A FEW MINUTES AND STARTED THE CAR AGAIN. THE SHIFTER DIAL NOW SHOWED TO BE IN PARK, SHE TRIED TO SHIFT TO ALL THE OTHER GEARS, THE CAR WOULD NOT MOVE AND THE DIAL STILL SHOWED IT WAS IN PARK."