NHTSA Complaint #10717587 — 2008 MERCEDES BENZ C300

UNKNOWN OR OTHER issue reported to NHTSA

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2 Injuries

Complaint Details

ODI Number 10717587
Vehicle 2008 MERCEDES BENZ C300
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 21,000 miles
Crash No
Fire No
Injuries 2
Deaths 0
Vehicle Towed No
State CA

Consumer Description

MYSELF, AS WELL AS PASSENGERS HAVE BEEN CUT BY THE SHARP EDGE OF THE PEELING CHROME ALONG THE TOP RIM OF FRONT CUP HOLDER. I TOLD MY DEALERSHIP AND THEY WANTED CHARGE ME OVER $500 TO REPLACE IT. WHEN GRABBING CHANGE, DRINKS, OR ANYTHING FROM CUP HOLDER THE FRONT OF ONES HAND IS CONSTANTLY EXPOSED TO THIS SHARP EDGE. NOT A SAFETY ISSUE BUT SIMILAR TO THE PEELING CHROME, THE PAINTED TEXT ON SEVERAL CONTROL BUTTONS ON DASH HAVE BEEN PEELING OFF FOR SEVERAL YEARS. A CLEAR SIGN OF POOR QUALITY/CRAFTSMANSHIP. THIS IS MY FIRST MERCEDES AND I AM NOT IMPRESSED WITH THE INTERIOR CRAFTSMANSHIP OF WHAT IS SUPPOSEDLY A TOP LUXURY BRAND. ALSO HAVE HAD TO REPLACE BATTERY 2 TIMES IN 2 YEARS AND HAVE HAD PROBLEMS WITH BATTERY DYING WITHIN FIRST YEAR OF 2ND BATTERY. DEALERSHIP WANTS TO CHARGE FEE TO INSPECT LAST BATTERY.

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