NHTSA Complaint #10717444 — 2014 CHRYSLER 300

I HAVE EXPERIENCED SEVERAL ISSUES WITH MY TRANSMISSION SHIFTING ERRATICALLY AT VARIOUS SPEEDS. THIS IS A BRAND NEW CAR. I HAVE IT SERVICED SEVERAL TIMES FOR THE SAME ISSUE AFTER I FIRST PURCHASED IT IN JANUARY 2015. THEY SAID IT NEEDED AN SOFTWARE UPDATE. IT WORKED AND SHIFTED NORMAL FOR ONE DAY AND AFTER THAT I CAN STEP ON THE GAS LIGHTLY AND IT SHIFTS UNCONTROLLABLY, FROM FIRST TO SECOND AND/OR HAS TROUBLE GETTING OUT OF FIRST OR SECOND GEAR AND SLAMS INTO THIRD GEAR BY A JOLT INTO EACH GEAR. IT'S VERY DANGEROUS AT STOP LIGHTS WHEN I BARELY STEP ON THE GAS AND SEVERAL TIMES IT JAUNTS FORWARD QUICKER THAN EXPECTED WITH MY FOOT BARELY ON THE GAS. OR I CAN STEP ON THE GAS PEDDLE AND IT DOESN'T GO OR FIND THE GEAR UNTIL A SUDDEN THRUST FORWARD WHICH HAS ALMOST CAUSED ME SEVERAL ACCIDENTS. I HAVE TAKEN IT TO THE DEALER AND WILL BE TAKING IT AGAIN AND THEY DON'T HAVE AN ANSWER WHY IT DOES THAT. ALL THEY DO IS SAY THEY'LL RE-LOAD THE SOFTWARE AND IT DOESN'T HELP FIX THE SITUATION. THIS IS AN ACCIDENT JUST WAITING TO HAPPEN OVERTIME. I'M AT A STOP LIGHT NOT KNOWING HOW THE DRIVE TRAIN WILL RESPOND. ALWAYS ALERT OR EVEN JUST PULLING OUT OF THE DRIVE IS WHEN IT WILL CHANGE GEAR UNEXPECTEDLY DRIVING IT WHEN IT'S NOT WARMED UP. VERY VERY DANGEROUS. THANK GOODNESS I'M A SAFE DRIVER. I CAN'T EVEN TRUST SOMEONE ELSE TO DRIVE MY CAR FOR FEAR THAT WILL GET IN AN ACCIDENT BECAUSE OF THE SHIFTING ISSUES. THIS HAS BEEN AN ISSUE FOR YEARS ON THIS MODEL BUT NEVER A RECALL ON THE TRANSMISSION. OVER 300 COMPLAINTS AND STILL NOTHING AND THE DEALER CAN'T FIX THE ISSUE.