NHTSA Complaint #10717339 — 2012 NISSAN VERSA

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10717339
Vehicle	2012 NISSAN VERSA
Component	SUSPENSION
Date of Incident	April 1, 2014
Date Filed	May 19, 2015
Mileage	24,850 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

BACKING OUT OF PARKING SPOT, TURNING LEFT, THE FRONT COIL SPRINGS (BOTH DRIVER AND PASSENGER SIDE) BROKE. THE NISSAN DEALER REPLACED BOTH FRONT COIL SPRINGS. THERE IS AN NHTSA CASE OPEN (RECENTLY OPEN- CASE # PE 15-019) TO INVESTIGATE FRONT COIL SPRINGS BREAKING. THE NHTSA CASE STATES NISSAN VERSA MODEL YEARS 2008 TO 2010 ARE UNDER INVESTIGATION. MY NISSAN VERSA IS A 2012 MODEL YEAR/HATCH BACK. THE COIL SPRINGS BREAKING ARE NOT LIMITED TO THE 2008 TO 2010 MODEL YEARS. I'M LOCATED IN CANADA, JUST WANTED TO SHARE THIS INFO WITH THE NHTSA. NISSAN CANADA TOOK ALMOST 10 WEEKS TO REPLACE THE COIL SPRINGS. THEY CITED A PARTS MANUFACTURING PROBLEM WITH THEIR SUPPLIER IN JAPAN.

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