NHTSA Complaint #10716896 — 2014 CHRYSLER 300

ON 01-17-2015 LESS THAN A MONTH AGO. WHILE DRIVING HOME, THE CAR SURGED/HESITATED AND SEEMED TO LOSE POWER. I ALSO NOTICED THE CHECK ENGINE ICON ILLUMINATED. I WAS ABLE TO MOVE TO THE EXPRESSWAY SHOULDER AND SHUT THE ENGINE THEN RESTARTED IT, BUT THE CHECK ENGINE ICON STILL WAS ILLUMINATED, AND THE SHIFTER WOULD NOT SHIFT. IT WAS LOCKED. NO P, R, N, D, OR S. I TRIED TO MAKE A TELEPHONE CALL VIA THE VEHICLE'S BLUETOOTH BUT ALL MY DATA BASE WAS GONE. IT WAS WORKING EARLIER IN THE DAY. I SHUT THE ENGINE AND EXITED THE CAR TO MAKE A CELL PHONE CALL. WHEN I RE-ENTERED THE CAR I WAS ABLE TO ENGAGE THE SHIFTER TO THE DRIVE POSITION, BUT THE CHECK ENGINE ICON WAS STILL ILLUMINATED, AS WELL AS OTHER INSTRUMENT CLUSTER ICONS WERE MISSING AND SOME WERE PRESENT THAT SHOULD NOT HAVE BEEN. HOWEVER THE CAR WOULD NOT MOVE UNTIL ABOUT 3000 RPM. WHEN IT FINALLY DID MOVE, IT MOVED VERY SLOWLY, RELATIVE TO THE ENGINE SPEED. FINALLY IT SHIFTED TO A HIGHER GEAR AND SEEMED TO DRIVE NORMALLY. I EXITED THE EXPRESSWAY AND DROVE AROUND THE RESIDENTIAL AREA TO RE-ASSURE MYSELF THAT THE CAR WOULD GET ME HOME SAFELY. IT WAS LATE SATURDAY NIGHT AND THE DEALER WAS CLOSED. I RE-ENTERED THE EXPRESSWAY TO RERUN TO MY HOME. I NEVER KNEW WHAT GEAR THE TRANSMISSION WAS IN. PADDLE SHIFTERS WERE INOPERATIVE. WHILE DRIVING HOME I THE NAVIGATION MAP WAS INTERMITTENTLY GLITCHING, INSTRUMENT CLUSTER ICONS SOME MISSING MANY FLASHING. ALSO NO CELL PHONE. THE DEALER CLAIMED THE PROBLEM WAS CORRECTED, BUT THE WORK ORDER STATED 181905A1 TRANSMISSION CONTROL MODULE, SOFTWARE FLASHED. I ASSUMED THE PROBLEM WAS CORRECTED BUT BECAUSE IT TOOK PLACE ONLY ONE MONTH OLD CAR, I BECAME APPREHENSIVE. THEY NEVER MENTIONED ANYTHING ABOUT THE ELECTRONIC/TIPM FAILURES THAT OCCURRED WITH THE INSTRUMENT CLUSTER. AT THIS TIME I HAD NO IDEA WHAT A TIPM WAS ! SLIGHTLY MORE THAN ONE MONTH LATER MY VEHICLE FAILED AGAIN THAT WAS A TIPM FAILURE.