NHTSA Complaint #10716742 — 2015 FORD EXPLORER

RETURNING HOME FROM CHURCH WHEN ALL OF A SUDDEN I COULD NOT STEER THE CAR. IT WAS VEERING TO THE LEFT AND I COULD NOT STRAIGHTEN IT UP. THERE WAS A THUD AND DIRT AND DUST AND THE CAR STOPPED. GOT OUT AND THE FRONT LEFT SUSPENSION WAS ON THE GROUND. NO TICKET, NO NOTHING BECAUSE I DID NOT HIT ANYTHING. FORD HAS MADE A DECISION THAT IS WAS NOT A CAR FAILURE. WE ASK FOR THE FINDINGS OF THERE INSPECTIONS AND WAS TOLD THY DID NOT RELEASE THOSE TO THE CUSTOMER. WE REALLY WOULD LIKE TO SEE THEIR REPORT AS I DID NOT HIT ANYTHING AND WANT TO KNOW WHY THIS HAPPENED.