NHTSA Complaint #10716110 — 2005 CHRYSLER PACIFICA

I HAVE A 2005 CHRYSLER PACIFICA AND I WAS EXPERIENCING PROBLEMS WITH A CLICKING NOISE AND SHIFTING COMING FROM UNDERNEATH THE FRONT END OF MY CAR. UPON INSPECTION BY MY MECHANIC IT BECAME CLEAR THAT THE "ENGINE CRADLE" OR SUBFRAME WAS COMPLETELY ROTTED THROUGH WITH VISIBLE CORROSION. UPON FURTHER INVESTIGATION, I DISCOVERED THAT THIS "ENGINE CRADLE" CORROSION PROBLEM HAS BEEN ACKNOWLEDGED BY CHRYSLER AND AN EXTENDED WARRANTY WAS ISSUED TO REPAIR THIS PART FOR 2004 AND 2005 PACIFICA'S. EXTENDED WARRANTY LETTER ID IS: 0004617/#45543/X26...HOWEVER, WHEN I CONTACTED CHRYSLER, I WAS INFORMED THAT BASED ON THE VIN # OF MY CAR, I DID NOT QUALIFY FOR CHRYSLERS EXTENDED WARRANTY FOR THIS ISSUE, THE LETTER CHRYSLER ISSUED FOR THIS EXTENDED WARRANTY CLEARLY STATES THAT IT COVERS 2004-2005 CHRYSLER PACIFICA'S, AND EVEN THOUGH I FALL WITHIN THE MODEL YEAR, GEOGRAPHICAL REGION, AND THE 10YR/150,000MILE GUIDELINES OF EXTENDED WARRANTY, CHRYSLER CLAIMS THAT MY 2005 WAS NOT MANUFACTURED WITHIN SOME NARROW MANUFACTURING WINDOW TO QUALIFY FOR THIS EXTENDED WARRANTY.