NHTSA Complaint #10716023 — 2012 FORD FOCUS

THE CAR HAS SERIOUS PROBLEMS WITH TRYING TO SHIFT CORRECTLY. THE CAR HESITATES AND LURCHES WHEN ACCELERATING AND DOWNSHIFTING. AT HIGHER SPEEDS ON THE FREEWAY THE ENGINE IS INCREDIBLY LOUD AS IF IT'S STUCK IN THE WRONG GEAR. NOW THE DEALER DISCOVERED A TRANSMISSION FLUID LEAK AS A RESULT OF THIS TRANSMISSION PROBLEM. I SEE ON-LINE HUNDREDS IF NOT THOUSANDS OF COMPLAINTS ON THIS VEHICLE FOR THE SAME ISSUE. THIS CAR IS UNSAFE. I NEVER KNOW WHETHER IT WILL HESITATE OR SHUDDER WHEN TAKING OFF SO I DRIVE IT AS LITTLE AS POSSIBLE. HAVING THE AIR CONDITIONER RUNNING ONLY AMPLIFIES THE PROBLEM. MY CAR WAS PURCHASED NEW AND IN SHORT ORDER WILL PASS THE 3 YEAR WARRANTY. MY DEALER, FOX FORD IN GRAND RAPIDS, MICHIGAN HAS A REPAIR PART ESTIMATE OF SEVERAL WEEKS TO 6 MONTHS. THE SAME MESSAGE FROM TWO WEEKS AGO. I INVITE ANY OF YOUR INVESTIGATORS TO DRIVE THIS CAR AND DETERMINE HOW ROAD WORTHY IT IS. RIGHT NOW I'M STUCK WITH A CAR THAT CAN'T BE TRADED IN OR SOLD.