NHTSA Complaint #10715966 — 2003 HONDA ACCORD

THE PANEL BUTTONS ON THE AUDIO/HVAC UNIT ARE NOT ILLUMINATING WHEN THE LIGHTS ON THE 2003 HONDA ACCORD ARE TURNED ON. I CHECKED ONLINE AND FOUND THERE WAS A RECALL FOR THIS ISSUE (SVC BULLETIN 04-027). FOR THIS RECALL, THE WARRANTY EXTENSION COVERAGE IS 7 YEARS OR 105,000 MILES, WHICHEVER OCCURS FIRST. I CALLED AMERICAN HONDA TO INQUIRE ABOUT A "GOODWILL REPAIR" AND WAS TOLD MY VEHICLE IS NO LONGER COVERED BY THIS RECALL. THE RECALL IS BASED ON A COMPONENT FAILURE ON THE PRINTED CIRCUIT BOARD (PCB) AND HONDA SHOULD REPAIR THIS FAILURE PAST THE 7 YEAR OR 105,000 MILE MARK. THIS IS CLEARLY A SAFETY HAZARD WHEN DRIVING AT NIGHT, BECAUSE YOU NEED TO TURN ON THE DOME LIGHT TO FIND THE CORRECT BUTTON OR KNOB ON THE AUDIO/HVAC UNIT AT NIGHT, SUCH AS THE FRONT OR REAR DEFROSTER BUTTONS.