NHTSA Complaint #10715896 — 2012 FORD EXPEDITION

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10715896
Vehicle	2012 FORD EXPEDITION
Component	UNKNOWN OR OTHER
Date of Incident	May 9, 2015
Date Filed	May 12, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

SPONTANEOUS AND COMPLETE FAILURE OF PASSENGER SIDE THIRD ROW/CARGO GLASS. NO OTHER CARS IN SIGHT ON A SMOOTH ROAD, APPROXIMATELY 72 DEGREES OUTSIDE. TRAVELING SLIGHTLY BELOW HIGHWAY SPEED AS WE HAD JUST COME THROUGH A CURVE. LOUD POPPING SOUND AND THE ENTIRE WINDOW WAS SIMPLY GONE, BROKEN IN A MILLION SHARDS THAT WENT EVERY DIRECTION, INSIDE AND OUTSIDE OF THE VEHICLE. GLASS EMBEDDED IN SECOND ROW SEAT BACKS, AND ALL ITEMS IN CARGO AREA. VISIBLE SCRATCHES AND GOUGES IN PLASTIC SURROUNDING THE WINDOW FROM THE FORCE OF THE GLASS HITTING IT. HAD ANYONE BEEN SITTING IN THE THIRD ROW, THEY WOULD HAVE BEEN SERIOUSLY INJURED.

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