NHTSA Complaint #10715779 — 2008 BUICK ENCLAVE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10715779
Vehicle 2008 BUICK ENCLAVE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 65,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WY

Consumer Description

IN 2014 OUR ENCLAVE BEGAN HAVING A POPPING NOISE IN THE AUDIO SYSTEM. ALL SOUNDS, RADIO, DVD, TURN SIGNALS, WARNING CHIMES, STOPPED WORKING. AFTER THE VEHICLE SAT FOR A TIME THE AUDIO WOULD WORK AGAIN. IT HAPPENED SEVERAL TIMES WITH THE LAST TIME OCCURRING MAY 5, 2015. ON MAY 5, 2015 THE AUDIO STARTED MAKING A LOUD, EAR PIERCING POPPING NOISE WHICH ALMOST CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE. MY TWO YOUNG CHILDREN WERE ALSO IN THE VEHICLE RIGHT NEXT TO THE REAR SPEAKERS. THE ONLY WAY TO STOP THE NOISE WAS TO PULL THE VEHICLE TO THE SIDE OF A BUSY HIGHWAY, TURN THE VEHICLE OFF AND OPEN THE DRIVER DOOR. (TO TURN THE POWER TO THE RADIO OFF) THE AUDIO HAS NOT RETURNED THIS TIME. THIS IS HAPPENING TO MOST 2008 ENCLAVES AT AROUND 70-75K MILES. BUICK REFUSES TO ASSIST AS USUAL. WITHOUT THE AUDIO SYSTEM WORKING, ALL WARNING CHIMES ARE SILENT. CHECK ENGINE, SEAT BELT, TIRE PRESSURE, AIRBAG, REAR PARK ASSIST. THIS IS A HUGE SAFETY ISSUE!

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