NHTSA Complaint #10715642 — 2002 FORD F-150

THE PROBLEM STARTED WITH THE VEHICLE NOT STARTING AND THE BATTERY APPEARING TO BE DEAD. BATTERY WAS REPLACED AND NOW THE ELECTRICAL ISSUES ARE WIDESPREAD AND OUT OF CONTROL. THE RADIO, WIPERS, DOME LIGHTS AND DASH LIGHTS GO OFF AND ON AND THE STARTER TRIES TO START THE TRUCK AFTER IT IS RUNNING. I HAVE BEEN LOCKED OUT OF THE TRUCK DUE TO THE LOCKS ENGAGING ON THEIR OWN AND I HAD TO PULL OVER IN A SEVERE RAINSTORM DUE TO THE WIPERS THAT ALL OF A SUDDEN STOPPED WORKING. IT HAS BEEN ROOT CAUSED TO BE WATER INTRUSION INTO THE VEHICLE FROM THE WINDSHIELD GETTING INTO THE FUSE BOX AND THE GEM MODULE IS NOW BAD. I HAVE RESEARCHED THIS AND IT VERY FRUSTRATING TO KNOW THAT THIS PARTICULAR VEHICLE YEAR IS WELL KNOWN FOR THIS ISSUE. I HAVE READ LITERALLY A THOUSAND COMMENTS OF PEOPLE HAVING THE EXACT SAME ISSUE WITH NO RESOLUTION FROM FORD. NO RECALL WAS ISSUED AND WE HAVE TO SPEND A LARGE SUM OF MONEY TO FIX A KNOWN ISSUE WITH THIS AND SIMILAR VEHICLES. NOW THE FORD DEALER IS TELLING ME THE GEM MODULE HAS BEEN ON BACK ORDER FOR MONTHS AS THEY ARE RESOURCING THE PRODUCT, SO I CAN'T EVEN GET THE PARTS TO FIX IT. I AM FORTUNATE THIS DID NOT RESULT IN A SEVERE ACCIDENT OR FIRE.