NHTSA Complaint #10715519 — 2004 INFINITI FX45

I BOUGHT THE VEHICLE FROM ORANGE AUTO SALES VERY POOR CUSTOMER SERVICE FROM THE DAY I BROUGHT THE CAR ITS BEEN A PROBLEM THEY WERE SAYING THEY WERE GOING TO FIX IT TO MY SATISFACTION AS A CUSTOMER SO I PURCHASE THE CAR NOT ONLY THAT THEY HAVE TAX FRAUD GOING ON I ASK ORANGE AUTO SALES TO FIX THE REASON WHY ENGINE LIGHT ON THE DVD PLAYER TURNING SIGNALS AND NAVIGATION SYSTEM AS OF TODAY THE ONLY ITEMS THAT HAVE BEEN FIXED WHERE THE TURNING SIGNALS A THE NAVIGATION SYSTEM HALF WAY COMPLETED THEY NEVER PROPERLY INSTALLED THE NAVIGATION SYSTEM SCREWS WHERE MISSING JUST WASNT BOLTED DOWN LIKE IT WERE SUPPOSED TO BE I PAYED THE MAN $7300 ONE PAYMENT OF $7000 CASH AND ALSO ANOTHER PAYMENT OF $300 CASH WHICH WAS SUPPOSED TO BE MADE WHEN CAR WAS COMPLETELY READY FOR CUSTOMER OR THE SATISFACTION WE AGREED UPON I MENTIONED FRAUD BECAUSE ORANGE AUTO SALES DOCUMENTED THAT I ONLY GAVE THE $4100 FOR FIRST PAYMENT AND $300 FOR SECOND PAYMENT I HAVE COPIES OF THE INFORMATION SHOWING THE ACCOUNT OF FRAUD NOT ONLY FRAUD BUT FALSE ADVERTISING ABOUT THE CAR SAYING LIKE SAYING HE ALREADY HAD FIXED SOME BUT NEVER HAVE ALL I ASK WAS FOR GOOD CUSTOMER SERVICE THE OWNER WHICH IS NAME ALEX PUSH/SHOVE ME WILL ARGUING NOT ONCE DID I ATTEMPT TO USE PHYSICAL FORCE EVERY TIME I CALL TO SEE WHATS GOING ON WITH THE VEHICLE NO ANSWER THEY RESPONDED TO ME WITH A TEXT THEN ONE OF HIS WORKERS LOCKED ME INSIDE THE GATE AS IF I COMMITTED A CRIME HOLDING ME AGAINST WILL WHILE TRYING TO LOCK GATE KNOWING MY CAR IS PARK BY THE GATE THE MAN STRATCHES MY CAR I HAVE HIM ON CAMERA NOT ONLY THAT THEY HAVE THE 2004 INFINITE TOWED FROM THERE SHOP LEAVING ME WITH TOWING COSTS OF $247.80 THE OWNER SAID HE WOULD ONLY REFUND $4300 OF $7300 ORANGE AUTO SALES IS THE WORST DEALERSHIP WITH A CERTIFIED LICENSE TO SALE VEHICLE'S IN HOUSTON, TX VERY UNPROFESSIONAL ACTS.