NHTSA Complaint #10715505 — 2004 FORD EXPEDITION

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	10715505
Vehicle	2004 FORD EXPEDITION
Component	SERVICE BRAKES
Date of Incident	May 9, 2015
Date Filed	May 10, 2015
Mileage	141,433 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

EXPERIENCED A NEAR COMPLETE BRAKE FAILURE DUE TO SUDDEN LOSS OF BRAKE FLUID. I WAS ABLE TO MAKE IT HOME AS THE INCIDENT OCCURRED ON AN INTERSTATE WITHIN A MILE OF MY RESIDENCE. CAVALIER FORD AT CHESAPEAKE SQ. HAD JUST DONE "THE WORKS" PACKAGE OIL CHANGE JUST 2 HOURS EARLIER AND REPORTED THAT BRAKE LINES WERE CHECKED AND EVERYTHING WAS "GREEN." I HAD THE VEHICLE TOWED BACK TO CAVALIER FORD AND THE SERVICE MANAGER REPORTED TO ME THAT MY BRAKE LINE WAS RUSTED THROUGH NEAR THE FRONT AXLE. THE VEHICLE HAS BEEN KEPT AND MAINTAINED IN CHESAPEAKE, VA AND I AM THE ORIGINAL OWNER. THE SERVICE DESK WAS VERY SURPRISED BECAUSE THERE IS LITTLE ROAD SALT CONDITIONS IN THIS AREA DURING WINTER.

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#10909590 — September 26, 2016 — BRAKE LINE FAILURE DUE TO RUST. CARS PREVIOUSLY HAD DUAL HYDRAULIC SYSTEMS. IF ONE FAILED, THE OTHER STILL WORKED. TH...

#10909737 — September 26, 2016 — TL* THE CONTACT OWNS A 2004 FORD EXPEDITION. WHILE INDEPENDENTLY PERFORMING ROUTINE SERVICE ON THE VEHICLE, THE CONTA...

#10566605 — March 1, 2014 — I WAS DRIVING UP TO A TRAFFIC LIGHT, IN MY 2004 EXPEDITION. COMING TO A STOP. A GOOD THING, I WAS NOT DRIVING TO FAST...

#10548222 — October 17, 2013 — WAS DRIVING WHEN BRAKES WENT COMPLETELY OUT WHEN I WENT TO STOP AT A STOP SIGN. . CAUSE DUE TO RUST CORROSION ...

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