NHTSA Complaint #10715451 — 2007 TOYOTA RAV4

MY CAR HAS HAD EVERY OIL CHANGE AND CHECK UP AS PRESCRIBED. I WAS ABOUT 500 MILES AWAY FROM NEXT REQUIRED OIL CHANGE. I NOTICED WHEN I STEPPED ON BRAKE THE OIL LIGHT CAME ON. PULLED INTO GAS STATION AND WAS TOLD THERE WAS NO OIL IN THE CAR. THEY ADDED 3 QUARTS OF OIL. I CALLED TOYOTA AND BROUGHT CAR IN. THEY ADDED 4/5 QUARTS OF OIL, AND TAPPED UP EVERYTHING INCLUDING DIP STICK SO I COULD NOT CHECK THE OIL. TOLD ME I HAD TO DRIVE 1,100 TO 1,300 MILES AND THEN COME BACK. I WAS QUITE UPSET, BECAUSE I WAS UNABLE TO KNOW IF OIL WAS LEAKING AGAIN, SINCE THEY TAPED THE DIP STICK. CALLED CORPORATE WAS TOLD TO TAKE TAPE OFF DIP STICK. HAVE NOT DRIVEN THE 1,100 MILES BUT OIL IS A LITTLE BELOW THE 2 DOTS. I CALLED TOYOTA, TOLD THEM I HAD TO BE IN RALEIGH FOR WORK AND ASKED THEM TO JUST FIX THE PROBLEM. THEY SAID I HAD 2 CHOICES, DELAY MY EMPLOYMENT UNTIL I HIT THE 1,100 MILES FOR A RE CHECK OR LEAVE FOR RALEIGH AND IF OIL LIGHT COMES ON HAVE CAR TOWED TO TOYOTA. REALLY, I AM 62 AND TRAVELING WITH 2 BIRDS IN THE HEAT OF THE SUMMER. THEY TOLD ME IF I GET TO 1,100 MILES AND OIL IS LOW IT DOES NOT MEAN THEY WILL FIX THE PROBLEM. THEY WILL ADD MORE OIL SO I CAN GET TO RALEIGH AND THEY WILL CALL TOYOTA TO SEE IF THEY WILL BE RESPONSIBLE FOR REPAIRS. REALLY? I HAVE TO LEAVE FOR RALEIGH THE 19TH OF MAY THANKS