NHTSA Complaint #10715272 — 2009 BUICK ENCLAVE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10715272
Vehicle	2009 BUICK ENCLAVE
Component	UNKNOWN OR OTHER
Date of Incident	May 1, 2015
Date Filed	May 8, 2015
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

PRESSED BUTTON ON REAR HATCH TO OPEN. THE HATCH ENGAGED AND WENT UP ONLY TO CATCH AND THEN FREEFALL BACK DOWN ON TOP OF MY HEAD LEAVING ME DAZED, DISORIENTED AND IN PAIN. I HESITATE TO THINK WHAT WOULD HAVE HAPPENED IF I HADNT INSTINCTIVELY PUT MY HAND UP TO CATCH IT OR IF HAD BEEN A CHILD THERE INSTEAD OF ME. THE HATCH IS TOTALLY UNUSABLE BECAUSE IT WILL NOT STAY OPEN LONG ENOUGH TO PUT ANYTHING IN OR GET ANYTHING OUT. VERY DANGEROUS!

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