NHTSA Complaint #10715256 — 2012 LAND ROVER RANGE ROVER EVOQUE

DRIVING ON THE MAIN HWY WHEN I NOTICED THAT A INDICATED LIGHT APPEARED ON THE DASHBOARD "TRANSMISSION FAULT TRACTION REDUCED". THE CAR DIDN'T HANDLE ANY DIFFERENT SO I IMMEDIATELY CONTACTED THE DEALER VIA PHONE. SPOKE TO THE SERVICE ADVISER WHO STATED TO PULL OFF THE ROAD, TURN OFF THE MOTOR AND AFTER A FEW MINS RESTART IT AND THAT SHOULD CLEAR THE FAULT. IF NOT, JUST MAKE AN APPT FOR SERVICE. UNFORTUNATELY THE PROBLEM WAS NOT CLEARED USING THE ABOVE RESTARTING PROCEDURE. UPON ARRIVING AT THE DEALERSHIP FOR THE NEXT AVAILABLE APPT 5 DAYS LATER, THE BATTERY WAS SUPPOSEDLY DEAD AND NEEDS TO BE REPLACED ACCORDING TO THEM BECAUSE THEY COULD NOT START THE VEHICLE. WHICH IS STRANGE SINCE PRIOR TO THAT I HAD NO WARNING LIGHTS OF ANY BATTERY PROBLEMS COME ON. A DAY LATER, THE ADVISER CALLED ME AGAIN AND STATED THAT NOT ONLY DID I HAVE A DEAD BATTERY BUT THE POWER PUMP DIFFERENTIAL TO THE TRANSMISSION WAS FOUND TO BE FAULTY AND WOULD BE REPLACED. THIS IS A 3YR OLD CAR WITH LESS THAN 32K MILES ON IT WITH MOSTLY HWY DRIVING. *TR