NHTSA Complaint #10715056 — 2012 FORD FOCUS

MY DAUGHTER WAS DRIVING TO WORK AND THE CAR STARTED PULLING LIKE A STICK SHIFT AND STALLING. SHORTLY AFTER, THE WARNING FLASHED ACROSS THE SCREEN, "TRANSMISSION MALFUNCTION. SERVICE NOW". SHE PULLED OVER AND TURNED THE CAR OFF. WHEN SHE TURNED THE CAR BACK ON, IT WAS STILL PULLING. SHE DROVE FOR A BLOCK OR TWO TO PARK THE CAR NEAR A FRIEND'S HOUSE. SHE THOUGHT SHE COULD AT LEAST MAKE IT TO WORK ONLY TO FIND THE CAR WOULD NOT REVERSE. EVERYTHING HAPPEN WITHOUT ANY ADVANCE WARNING AT ALL. ONCE SHE HAD IT TOWED TO THE NEAREST DEALER AND DIAGNOSED, WE WERE TOLD THE CAR NEEDED A CLUTCH PACK AND WOULD TAKE UP TO 12 WEEKS TO COME IN. AFTER LOOKING ONLINE, THERE WERE SEVERAL CLASS ACTIONS SUITS FILED FOR THE POWERSHIFT/DUAL CLUTCH TRANSMISSION. I ALSO FOUND A 122 PAGE FORUM WITH SEVERAL OWNERS WITH THE SAME ISSUES RECEIVING LITTLE TO NO HELP GETTING THEIR CARS FIXED. *TR