NHTSA Complaint #10714945 — 2010 VOLKSWAGEN JETTA

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10714945
Vehicle	2010 VOLKSWAGEN JETTA
Component	FUEL/PROPULSION SYSTEM
Date of Incident	May 2, 2015
Date Filed	May 6, 2015
Mileage	74,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE CAR STARTED TO MAKE A STRANGE SOUND AND SHORTLY AFTER LOST ALMOST ALL POWER THEN STALLED OUT. THE GLOW PLUG LIGHT WAS FLASHING WHICH INDICATES A SIGNIFICANT PROBLEM. IT RESTARTED BUT STILL HAD NO POWER. I PULLED OVER TO THE SIDE OF THE ROAD WHERE IT STALLED AGAIN AND NOW WOULD NOT RESTART. I HAD THE CAR TOWED TO MY MECHANIC WHERE THEY FOUND THAT THE HPFP HIGH PRESSURE FUEL PUMP HAD FAILED. WHEN IT FAILED IT SELF DESTRUCTED PUTTING METAL SHAVINGS THROUGHOUT THE FUEL SYSTEM. VW'S RECOMMENDED REPAIR IS TO REPLACE THE ENTIRE FUEL SYSTEM AT A COST OF OVER $8000. THIS VEHICLE HAS BEEN METICULOUSLY MAINTAINED AND HAS NEVER BEEN MISFUELED. *TR

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