NHTSA Complaint #10714817 — 2012 FORD FOCUS

WHILE THE VEHICLE WAS PARKED, THE REAR WINDOW SHATTERED WITH A SMALL EXPLOSIVE SOUND. THE CAR HAD BEEN PARKED FOR 20 MINUTES. AFTER UNLOADING, MY HUSBAND PRESSED THE LOCK BUTTON ON HIS KEY AND SECONDS LATTER THE WINDOW SHATTERED. THIS INCLUDED ALL THE EDGE PIECES AROUND THE WINDOW. THERE WAS NO EVIDENCE THAT ANYTHING WAS THROWN AT THE WINDOW AND NO CHIPS IN THE WINDOW BEFORE THIS HAPPENED. THERE WAS HEAVY RAIN AND WE HAD BEEN RUNNING THE REAR WINDOW DEFOGGER ON THE WAY HOME. *TR