NHTSA Complaint #10714626 — 2012 FORD FOCUS

I HAVE BEEN TO MY FORD DEALERSHIP 10 TIMES LAST YEAR AND 4 TIMES ALREADY THIS YEAR. I HAVE MULTIPLE CHECK ENGINE LIGHT THAT CAME ON AND EACH TIME THEY REPLACE A PART ON MY CAR. I HAD MY CAR LAST WEEK FOR SERVICE AND NOW IT'S BACK THIS WEEK AGAIN FOR SERVICE. I HAVE ALL MY REPAIR RECEIPTS AND I AM COMPLETELY SADDEN THAT FORD CANNOT DO ANYTHING FOR ME AS I CALLED THE FORD COOPERATE OFFICE AND HAVE THEIR SPECIALIST LOOKED AT MY CASE AND I AM HAVING THE SAME ISSUES. MY CAR SHUTS OFF ON ME SO MANY TIMES WHILE DRIVING WITH ME 1 YEAR OLD SON IN THE MIDDLE OF THE STREET. THEY WILL FIX IT TODAY AND NEXT WEEK I AM BACK IN THE SHOP. THEY HAVE MY CAR MORE TIMES IN THE SHOP THAN I HAVE ON THE ROAD. I AM EXTREMELY TIRED! I TOLD THEM TO TEST DRIVE MY CAR EACH TIME THEY "SUPPOSEDLY FIXED" MY ISSUE AND THE PROBLEM REMAINS THE SAME. I HAVE SPOKEN TO [XXX] AT THE COOPERATE OFFICE IN FLORIDA ( 1866-631-3788) EX [XXX] AND HE HAS NEVER SOLVED MY PROBLEMS OR RETURN ANY OF MY CALLS. --AT PRESENT WRITING THIS ISSUE I AM SCHEDULED FOR ANOTHER "REPAIR". ANOTHER CHECK ENGINE LIGHT SITUATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR