NHTSA Complaint #10714438 — 2008 FORD EXPLORER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10714438
Vehicle	2008 FORD EXPLORER
Component	AIR BAGS
Date of Incident	May 4, 2015
Date Filed	May 4, 2015
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE AIR BAG INDICATOR LIGHT IS ON AND STAYS ON. I TOOK IT TO MY FORD DEALER AND THEY ARE SAYING I NEED A NEW MODULE IN ORDER FOR MY AIRBAG TO DEPLOY PROPERLY. AFTER RESEARCHING ON LINE, I SEE HUNDREDS OF SIMILAR COMPLAINTS WITH NO RESULTS. I AM CONCERNED THAT THIS IS AN ONGOING PROBLEM THAT FORD IS TURNING A BLIND EYE TO. THIS IS A SAFETY CONCERN THAT SHOULD BE ADDRESSED AND SOON. THERE ARE COMPLAINTS ON MODELS FROM 1999-2014, AND THE BOTTOM LINE IS THAT CUSTOMERS ARE HAVING REPAIRS MADE THAT ARE NOT FIXING THE PROBLEM. I WENT TO THE OFFICIAL FORD SITE TO REVIEW THIS INFORMATION AND HAVE BEEN SHOCKED THAT THIS ISSUE CONTINUES TO REAR ITS UGLY HEAD. *TR

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