NHTSA Complaint #10714357 — 2010 DODGE GRAND CARAVAN AIR BAGS

Complaint Details

ODI Number	10714357
Vehicle	2010 DODGE GRAND CARAVAN
Component	AIR BAGS
Date of Incident	September 18, 2014
Date Filed	May 4, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

AIRBAGS: I'VE NEVER RECEIVED A RECALL NOTICE ON THE AIRBAGS. SHOULD I HAVE? REAR QUARTER VENT WINDOW SWITCH: I HAVE TAKEN MY VAN TO 1ST COCHRAN AUTOMOTIVE IN NATRONA HEIGHTS, PA. THEY DID NOT HAVE THE PART TO REPLACE THE FAULTY ONE, SO THEY DISCONNECTED THE REAR WINDOW SWITCH. I HAVE RECEIVED SEVERAL RECALL NOTICES ON THIS PART SINCE, BUT 1ST COCHRAN NEVER HAS THE PART NEEDED IN STOCK. I WOULD LIKE TO HAVE THIS FIXED. THEY CANNOT TELL ME WHEN THE PART WILL COME IN, AND THEY WILL NOT CALL ME WHEN IT COMES IN, CAN YOU HELP ME? I WOULD LIKE TO GO ON RECORD THAT DODGE IS NOT PROVIDING ITS DEALERS ENOUGH PARTS TO FIX THE RECALL PROBLEM, AND THERE SEEMS TO BE NOTHING WE CAN DO TO CORRECT THIS. *TR

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