NHTSA Complaint #10713984 — 2002 TOYOTA TUNDRA STRUCTURE:FRAME AND MEMBERS

Complaint Details

ODI Number	10713984
Vehicle	2002 TOYOTA TUNDRA
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	April 29, 2015
Date Filed	May 1, 2015
Mileage	199,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE THE VEHICLE WAS BEING SERVICED FOR AN UNRELATED ISSUE, THE CONTACT WAS INFORMED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE). THE CONTACT MENTIONED THAT THE DEALER SPRAYED CORROSION PROTECTION INSTEAD OF REPLACING THE FRAME. THE CONTACT FELT THAT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 199,000.

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