NHTSA Complaint #10713955 — 2012 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10713955
Vehicle	2012 FORD FOCUS
Component	POWER TRAIN
Date of Incident	May 14, 2014
Date Filed	May 1, 2015
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

WE HAVE THIS CAR AND THEY HAVE ALREADY REDONE PARTS IN TRANSMISSION ONE IN 2014. NOW WE ARE HAVING PROBLEMS AGAIN I TOOK TO DEALERSHIP ON 4 25 2015 AND THEY CONFIRMED THAT IT WAS MESSED UP AGAIN BUT PARTS ARE ON BACKORDER TIL JULY BUT CAR WAS SAFE TO DRIVE. I COMPLAINED THAT I DIDN'T THINK IT WAS THAT IT STALLS AND HESITATES WHEN TAKING OFF OR PULLING INTO TRAFFIC. THEY SAID NOTHING THEY COULD DO AND ACTED THEY COULD CARE LESS. I THEN CALLED FORD AND PRETTY GOT THE SAME RESPONSE SO I SAID Y'ALL BETTER HOPE AND PRAY MY WIFE OR I DON'T HAVE A ACCIDENT. WIFE IS VERY UNCOMFORTABLE DRIVING CAR. *TR

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