NHTSA Complaint #10713849 — 2005 CHRYSLER PACIFICA

IN ''14, IT WAS NOTICED THAT THE SUBFRAME WAS RUSTED. I DID NOT INSPECT IT ANY FURTHER BECAUSE I TRUSTED THAT IT WAS A NORMAL AMOUNT OF RUST. HOWEVER, ON 4/27/15, THE CAR BEGAN TO HAVE ISSUES. UPON ACCELERATION FROM A STOP OR SLOW-ROLL, THERE IS A VIBRATION THAT CAN BE FELT THROUGHOUT THE FLOORBOARDS & THE GAS PEDAL. WHEN THE CAR SHIFTS FROM 1ST TO 2ND GEAR & THE RPM'S DROP, THE CAR MAKES A "THUD" OR "CLUNK" SOUND FROM THE ENGINE AREA OF THE CAR. THIS "THUD" CAN BE FELT IN THE CABIN OF THE CAR. THE VIBRATIONS & THE NOISE HAS GROWN WORSE OVER THE COURSE OF 3 DAYS. I HAD THE CAR INSPECTED DURING AN OIL CHANGE AT A CHRYSLER DEALERSHIP ON 4/30/15, & I WAS ADVISED THAT, DUE TO THE AMOUNT OF RUST TO THE SUBFRAME & ENGINE CRADLE, THE CAR'S STRUCTURAL INTEGRITY HAS BEEN BREACHED. THE MECHANIC TOOK A PICTURE & HAD THE SERVICE MANAGER BRING IT TO ME IN THE WAITING ROOM & ADVISE ME THAT IF I HIT A LARGE ENOUGH BUMP, THE SUBFRAME MAY BREAK APART & THE ENGINE MAY DROP OUT OF THE CAR. I CONTACTED CHRYSLER & THEY OFFER NO REMEDY. UPON RESEARCH OF THE ISSUE, I HAVE FOUND THAT THIS IS A COMMON PROBLEM AMONG ''04 & ''05 CHRYSLER PACIFICAS & THAT THE MANUFACTURER HAD ISSUED A RECALL ON THE CAR FOR THIS PROBLEM IN ''10, BUT RESCINDED THE RECALL & CREATED A TSB IT, YET UPHELD THE RECALL FOR PACIFICAS THAT WERE MANUFACTURED BETWEEN 2/23/04 & 3/31/04. DUE TO THE INITIAL RECALL, TSB, & THE PARTIAL RECALL FROM THE CHRYSLER PACIFICAS MANUFACTURED IN '04, CHRYSLER HAS ADMITTED FAULT IN NOT PROPERLY COATING THE SUBFRAME MATERIALS TO PREVENT RUST FROM OCCURRING. CHRYSLER IS NOT WILLING TO TAKE CORRECTIVE ACTION FOR THEIR DANGEROUS & FAULTY CRAFTSMANSHIP OF THEIR CARS. THIS IS NEGLIGENCE & A DANGEROUS PRACTICE-FOR THE LIVES OF THE DRIVERS, PASSENGERS, & OTHERS ON THE ROADS, AS WELL AS WITHIN THE REALMS OF BUSINESS ETHICS. THIS WIDESPREAD SITUATION NEEDS TO BE ADDRESSED & REMEDIED IMMEDIATELY. *TR