NHTSA Complaint #10713735 — 2014 RAM PROMASTER SUSPENSION

Complaint Details

ODI Number	10713735
Vehicle	2014 RAM PROMASTER
Component	SUSPENSION
Date of Incident	January 6, 2014
Date Filed	April 30, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

TL* THE CONTACT OWNS A 2014 RAM PROMASTER. WHILE DRIVING AT ANY SPEED AND TRAVELING UP A SLOPE, THE VEHICLE SLIPPED AND INDEPENDENTLY VEERED TO THE OPPOSITE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER RECOMMENDED AN ALIGNMENT BE PERFORMED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE DEALER REPLACED THE LEAF SPRINGS WITH HEAVIER LEAF SPRINGS. THE FRONT CHASSIS WAS UNBOLTED AND THE DEALER ATTEMPTED TO REPAIR THE FRONT END. THE MANUFACTURER REPLACED THE ENTIRE VEHICLE; HOWEVER, THE FAILURE OCCURRED IN THE NEW VEHICLE AS WELL. THE VEHICLE COULD NOT BE REPAIRED. THE FAILURE MILEAGE WAS 0.

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