NHTSA Complaint #10713095 — 2011 FORD FIESTA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10713095
Vehicle	2011 FORD FIESTA
Component	STEERING
Date of Incident	March 6, 2015
Date Filed	April 27, 2015
Mileage	83,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

I BOUGHT THE 2011 FORD FIESTA SE USED IN APRIL 2013. IN MARCH 2015, THE STEERING WHEEL COLUMN BROKE AND HAD TO BE REPLACED VIA THE FACTORY (NO AFTER-MARKET PARTS WERE AVAILABLE). THE VEHICLE IS 4 YEARS OLD AND REPLACING THIS PART WAS ALMOST $1,000.00. I SENT AN EMAIL TO FORD CORPORATE ASKING WHAT THE LIFE EXPECTANCY FOR THIS PART IS, AND THEY WERE UNABLE TO PROVIDE ME WITH AN ANSWER. *TR

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