NHTSA Complaint #10713016 — 2011 FORD EDGE
ELECTRICAL SYSTEM issue reported to NHTSA
1 Injury
Complaint Details
| ODI Number | 10713016 |
| Vehicle | 2011 FORD EDGE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 93,200 miles |
| Crash | No |
| Fire | No |
| Injuries | 1 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
THIS IS THE 2ND TIME IN 3 YEARS THAT I HAVE HAD AN ISSUE WITH MY DRIVER DOOR SAYING IT IS AJAR WHEN IT IS ACTUALLY CLOSED. IT WON'T LOCK AND THE LIGHTS STAY ON, ALLOWING FOR THE BATTERY TO DRAIN IF LEFT FOR TOO LONG. THE DOOR AJAR LIGHT WILL NOT SHUT OFF UNLESS I REPEATEDLY SLAM THE DOOR UNTIL IT REGISTERS THAT IT IS CLOSED. BESIDES, BEING A SAFETY ISSUE, IT IS HURTING MY SHOULDER BECAUSE I HAVE TO KEEP SHUTTING IT OVER AND OVER UNTIL IT REGISTERS. TWICE I HAVE GONE OUT IN OUR GARAGE AND NIGHT AND FOUND THE ENTIRE CAR LIT UP BECAUSE THE CAR THINKS THE DOOR IS OPEN. AND IT WON'T LOCK AS LONG AS THE CAR THINKS THE DOOR IS OPEN, WHICH CAN ALSO BE A SAFETY ISSUE. THIS IS APPARENTLY A KNOWN ISSUE AS MANY, MANY PEOPLE ON THE INTERNET ARE REPORTING THE SAME ISSUE. THIS IS THE 2ND TIME I'VE HAD MY CAR TO THE DEALER FOR THIS SAME ISSUE! *TR
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