NHTSA Complaint #10712729 — 2011 FORD FIESTA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10712729
Vehicle	2011 FORD FIESTA
Component	STRUCTURE:BODY
Date of Incident	April 22, 2015
Date Filed	April 24, 2015
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

WHILE EXITING A MAJOR HIGHWAY, THE PASSENGER DOOR FLEW OPEN ON THE EXIT RAMP. WE WERE UNABLE TO CLOSE THE DOOR AGAIN AND HAD TO TIE THE DOOR THROUGH THE WINDOWS TO CONTINUE OUR TRIP HOME. I CONTACTED FORD CUSTOMER SERVICE, AND ALTHOUGH THEY ARE AWARE OF THIS SAFETY ISSUE AND A BULLETIN WAS ISSUED REGARDING THIS MALFUNCTION ON MULTIPLE MAKES AND MODELS, NO RECALL HAS BEEN OFFICIALLY ISSUED. THEREFORE, I HAD TO FIX THE PROBLEM AT MY OWN EXPENSE. FORD REFUSED REIMBURSEMENT. *TR

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