NHTSA Complaint #10712399 — 2012 KIA OPTIMA

WE PURCHASED THE CAR ON 4/3/15 HENDRICK CHEVROLET IN CARY NC DROVE 5 MILES HOME BACK TO DEALER SHIP NEXT MORNING FOR PAPERWORK TO FINISH. LEFT DEALERSHIP HEADED TO MAIN HIGHWAY INTERSTATE 40 NOTICEABLE AS SOON AS YOU GET AT HIGHWAY SPEED THE STEERING WAS TIGHT HAD TO HOLD ON WITH BOTH HAND THE CAR WAS WEAVING LANE TO LANE AS THE WAS NO CENTER FOR YOU TO DRIVE STRAIGHT. IMMEDIATELY CALLED DEALER WE TOOK THE CAR BACK LEFT IT. TODAY IS A FEW WEEKS OUT 4/23/15 THE HAVE RESET STEERING CODE, ALIGN AND REBALANCED TIRES A FEW TIMES AND YESTERDAY REPLACED THE WHOLE STEERING COLUMN AND WE TODAY STILL DOES THE SAME THING. THEY SAID TODAY THEY WILL REPLACES THE TIRES AND SEE HIS THIS GOES. FROM THE START THEY SAID NO ONE HAS REPORTED THIS ISSUES BUT I SHOWED THEM ONLINE OF THE HUNDREDS OF COMPLAINTS. KIA IS INVOLVED BUT I THINK THEY JUST WANT US TO TAKE THE CAR AND GO. ITS NOT SAFE AND I AM NOT DRIVING IT. IT WILL SIT THERE TILL TIRES ROT. THEY ARE SUPPOSE TO CALL KIA FOE MORE THINGS TO THEY BUT THEY DIDN'T ACT LIME THEY ARE IN A HURRY. IF I WOULD HAVE KNOWN THIS CAR HAD COMPLAINTS L. WOULD HAVE NEVER PURCHASED IT. DID RESEARCH THE CAR BEFORE PURCHASE DID NOT SEE ANY ISSUE UNTIL I GOOGLED THE PROBLEM AND MAN THE INTERNET WENT CRAZY. I WANT IT FIXED AND SAFE OR KIA TO OFFER ME A SIMILAR CAR WITH NO ISSUES............... *TR