NHTSA Complaint #10711882 — 2011 FORD EDGE ELECTRICAL SYSTEM

Complaint Details

ODI Number	10711882
Vehicle	2011 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	April 20, 2015
Date Filed	April 21, 2015
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

FORD NEEDS TO RECALL THE DOOR LATCH & AJAR SWITCH ASSEMBLY. THIS IS THE SECOND TIME THIS ASSEMBLY HAS FAILED AND I KNOW NUMEROUS OTHERS WITH FORDS WITH SAME ASSEMBLY THAT HAS FAILED IN OTHER MODELS. WHEN THEY GO BAD YOU DON'T KNOW IF THE DOOR IS SHUT OR OPEN, THE INTERIOR LIGHTS WON'T GO OUT (THUS DRAWING ON THE BATTERY), AND YOU CAN'T TRUST THE SENSOR TO KNOW IF THE DOOR IS SHUT AND LOCKED OR NOT. IT IS A BAD DESIGN FROM THE START WITH THIS PART. IF THEY DON'T WANT TO RECALL EVERY CAR AND REPLACE, THEN THEY NEED TO OFFER AN UNLIMITED WARRANTY THAT THEY WILL FIX FOR FREE IF/WHEN IT DOES FAIL (AND NEED TO REIMBURSE PEOPLE THAT HAVE ALREADY HAD IT FIXED). *TR

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