NHTSA Complaint #10706696 — 2005 VOLKSWAGEN JETTA

THE REASON FOR THE LATE POST IS THAT I JUST DISCOVERED THIS SITE. I PURCHASED MY 2005 VW JETTA BRAND NEW IN 2005. IT HAD 61 MILES ON IT. I HAD THE CAR FOR ABOUT 5 MONTHS WHEN IT WAS SHIFTING VERY HARD AND NEARLY SNAPPING MY NECK. I TOOK THE VEHICLE TO THE VW DEALERSHIP OVER 30 TIMES WITHIN A YEARS TIME AND THEY CONTINUED TO TELL ME NOTHING WAS WRONG. THEY KEPT THE CAR AND DROVE IT AND IT OF COURSE IT WOULD NOT HAPPEN WHILE THEY DROVE IT. THEY ACTUALLY TOLD ME I WAS DRIVING THE CAR INCORRECTLY (WHAT THAT MEANS I DON'T KNOW). I WAS UNAWARE OF THE LEMON LAW AT THE TIME. THE CAR CONTINUED TO SHIFT EXTREMELY HARD. FINALLY AFTER IT WENT BACK FOR THE 30TH TIME I DEMANDED THAT THEY KEEP THE CAR AND DRIVE IT UNTIL IT HAPPENED. FINALLY AFTER 2 WEEKS (THEY ACTUALLY GAVE ME A LOANER) THE MECHANIC CALLED ME STATING THAT IT NEARLY SNAPPED HIS NECK AND THAT THEY WOULD PUT IN A NEW TRANSMISSION (REBUILT MIND YOU). AFTER GETTING IT BACK ABOUT 2 WEEKS LATER THE CAR WOULD NOT GO IN REVERSE AND WAS MAKING THE WORST NOISE EVER BUT I CONTINUED TO DRIVE IT TO THE DEALERSHIP. THEY HAD TO REPLACE THE TRANSMISSION ONCE AGAIN (ANOTHER REBUILT TRANSMISSION). THE OTHER ISSUE I HAD WAS THE LOCKS ON THE CAR. SOME OF THE DOORS LOCK WITH THE KEY FOB WHILE THE BACK DOORS DON'T WORK WITH THE FOB OR THE SWITCH ON THE DOOR PANEL. THIS IS FRUSTRATING WHEN YOU HAVE CHILDREN AND NEED TO LOCK AND UNLOCK THE CAR AND GET THEM IN AND OUT. *TR