NHTSA Complaint #10706580 — 2015 MAZDA CX-5

VISIBILITY:WINDSHIELD issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	10706580
Vehicle	2015 MAZDA CX-5
Component	VISIBILITY:WINDSHIELD
Date of Incident	April 28, 2014
Date Filed	April 20, 2015
Mileage	700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

2 WEEKS AFTER THE PURCHASE OF A NEW 2015 MAZDA CX5 WE NOTICED A CRACK IN THE WINDSHIELD. EXACTLY ON THE TOP PORTION OF THE WINDSHIELD IN THE MIDDLE COMING DOWN TO A T. WE TOOK THE CAR TO THE DEALER OF PURCHASE AND A SERVICE EMPLOYEE LOOKED AT IT STARTED DIGGING IN A SPOT AND STATED THAT A ROCK MUST OF HIT THE WINDSHIELD BECAUSE HE FOUND A HOLE. NOT SATISFIED WITH THAT ANSWER THE SUPERVISOR FOR THE SERVICE DEPARTMENT WAS CALLED AND UPON LOOKING AT THE WINDSHIELD HE POINTED TO A COMPLETE DIFFERENT SPOT AND THEN POINTED TO A THIRD SPOT THAT HE CLAIMED WAS A HOLE. HOW DOES A WINDSHIELD OF A BRANDNEW CAR NEVER ON THE EXPRESSWAY HAVE 3 IMPACT SPOTS THAT ARE EXACTLY IN THE MIDDLE OF THE WINDSHIELD AND WITH THAT REFUSED TO PAY FOR THE REPLACEMENT. SINCE THE WINDSHIELD IS NOT AVAILABLE ANYWHERE BUT THE DEALERSHIP I AM NO RESPONSIBLE FOR THE REPAIR OF SOMETHING THAT WAS A DEFECT. *TR

Related Complaints for the 2015 MAZDA CX-5

Other VISIBILITY:WINDSHIELD Complaints

#10702550 — March 30, 2015 — CRACKED WINDSHIELD WE WERE FILLING UP GAS AT A GAS STATION & SUDDENLY WE HEARD A POP SOUND. I TRIED TO GO AROUND THE...

#10677042 — January 21, 2015 — I WAS DRIVING MY NEW 2015 CX 5 GRAND TOURING TODAY WHEN I HEARD A LOUD POP. I LOOKED DOWN AND SAW A 24 INCH CRACK IN...

#10662093 — December 3, 2014 — HAVE HAD THE CAR FOR APPROXIMATELY A MONTH AND HAVE GOTTEN 2 LARGE CHIPS IN THE WINDSHIELD FROM UNHEARD AND UNSEEN OB...

#10641377 — October 4, 2014 — VEHICLE PARKED. GOT INTO VEHICLE AND NOTICED LARGE CRACK IN WINDSHIELD. THE CRACK WAS NOT THERE 2 HOURS EARLIER WHE...

Recent Complaints for the 2015 MAZDA CX-5

#11686403 — ELECTRICAL SYSTEM — September 10, 2025 — With a heavy downpour of rain the bsm flashes off, then after sitting for a few hours the car battery dies and the ke...

#11686403 — LANE DEPARTURE: BLIND SPOT DETECTION — September 10, 2025 — With a heavy downpour of rain the bsm flashes off, then after sitting for a few hours the car battery dies and the ke...

#11674250 — FUEL/PROPULSION SYSTEM — July 17, 2025 — I was near a red light and applied the brakes, but the car accelerated and ran into the truck stopped in front of me....

#11674250 — SERVICE BRAKES — July 17, 2025 — I was near a red light and applied the brakes, but the car accelerated and ran into the truck stopped in front of me....

#11674250 — UNKNOWN OR OTHER — July 17, 2025 — I was near a red light and applied the brakes, but the car accelerated and ran into the truck stopped in front of me....