NHTSA Complaint #10677042 — 2015 MAZDA CX-5

VISIBILITY:WINDSHIELD issue reported to NHTSA

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Complaint Details

ODI Number	10677042
Vehicle	2015 MAZDA CX-5
Component	VISIBILITY:WINDSHIELD
Date of Incident	January 21, 2015
Date Filed	January 21, 2015
Mileage	3,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I WAS DRIVING MY NEW 2015 CX 5 GRAND TOURING TODAY WHEN I HEARD A LOUD POP. I LOOKED DOWN AND SAW A 24 INCH CRACK IN MY WINDSHIELD EXTENDING FROM THE LOWER DRIVERS SIDE TO THE MIDDLE. THERE IS NO SIGN OF A CHIP AND THE WINDSHIELD APPEARED TO BE IN PERFECT CONDITION. AFTER LOOKING AT THIS SITE, I NOTICED THIS IS A COMMON PROBLEM WITH THIS VEHICLE. THE DEALERSHIP INDICATED THAT BECAUSE IT IS CONSIDERED WEAR AND TEAR, THERE IS NOTHING THEY CAN DO ABOUT THIS. AS COMMON AS THIS SEEMS TO BE WITH THIS VEHICLE I WOULD HAVE HOPED FOR SOME ASSISTANCE FROM MAZDA IN ADDRESSING THE ISSUE. *TR

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