NHTSA Complaint #10706554 — 2009 TOYOTA MATRIX ENGINE

Complaint Details

ODI Number	10706554
Vehicle	2009 TOYOTA MATRIX
Component	ENGINE
Date of Incident	May 1, 2014
Date Filed	April 19, 2015
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

2009 TOYOTA MATRIX FIRST PROBLEM STARTED STALLING SUDDENLY IN TRAFFIC LAST YEAR, BUT NOW VERY FREQUENTLY STALLS EVEN ON HIGHWAYS AT HIGH SPEEDS. NO WARNINGS. WHEN STALLED ALL LIGHTS COMES ON IN DASH, INCLUDING "CHECK ENGINE" LIGHT. COMPLETELY TURN OFF IGNITION AND RESTARTING IS THE ONLY WAY TO FIX THIS ISSUE AT THAT TIME. AFTER RESTARTING THE CHECK ENGINE LIGHT GOES OUT. OCCURRED SEVERAL TIMES IN ALL SORTS OF WEATHER, BUT MORE FREQUENTLY IN HOT SUMMER DAYS. YESTERDAY STALLED 4 TIMES WITHIN 90 MINUTES DRIVE. RESTART CLEARED ENGINE COMPUTER DEALERSHIP HAD DIFFICULT TIME REPLICATING FAILURE. BUT, ADVISED REPLACEMENT OF THE ENGINE CONTROL MODULE AT A COST OF OVER $1000. SINCE THIS YEAR MODEL NOT RECALLED BY TOYOTA YET. I DO NOT KNOW HOW OR WHERE TO COMPLAIN SO THAT TOYOTA ACKNOWLEDGE THAT IT IS A SAFETY ISSUE AND FIX THIS AT THEIR EXPENSE. *TR

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